Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
What if I receive a damaged or incorrect item?
We are so sorry for the mix-up! Please contact us within 24 Hours of receiving your order with your order number and a photo of the issue. We will work quickly to resolve the problem and send you a replacement or issue an exchange.
Will the sheets shrink?
Our sheets are pre-washed and pre-shrunk during manufacturing to minimize shrinkage (typically less than 3%). Following our cold water wash and low heat drying care instructions will ensure your sheets maintain a perfect fit.
How much does shipping cost?
Shipping Fees Waived on Purchases Exceeding $4000 throughout Pakistan
